At Williams Engineering we realize that having the right people is paramount to our ability to provide exceptional service to our clients. As our people are the most important part of our business; we make sure they are provided with fair compensation, training, advancement opportunities, in a positive team environment.
Position Purpose: Responsible for understanding client’s requirements, delivering projects within these requirements, and within the set schedule and budget. This role strives for client satisfaction while maintaining project profitability.
Specific Responsibilities Include:
Service Line Accountabilities –Project Quality and Profitability
Regional Accountabilities - Client Relationships and Operational Management
Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
Coordinate with Team Leads/Engineering Managers to identify resources needed and assign individual responsibilities.
Effectively apply our methodology and enforce project standards.
Manage day-to-day operational aspects of projects and scope.
Minimize our exposure and risk on projects.
Review deliverables prepared by team before passing to client for quality assurance.
Ensure project documents are complete, current, and stored appropriately.
Review team hours and expenses on a regular basis.
Manage project budget.
Follow up with clients, when necessary, regarding unpaid invoices.
Determine appropriate revenue recognition, ensure timely and accurate invoicing, and monitor receivables for project.
Motivate team to work together in the most efficient manner.
Analyze project profitability, revenue, billing rates and utilization.
Hold regular status meetings with project team.
Review project contracts to ensure scope and risk is considered and covered in relation to delivery of project.
Manage day-to-day client interactions, while managing client expectations.
Assist proposal teams to ensure accurate and professional presentation.
Continually seek opportunities to increase customer satisfaction and deepen client relationships.
Champion project management processes and technology.
Lead the preparation of proposals for projects.
Employees are required to adhere to the company and client safety policies and practices in effect at any given time.